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FAQ

How can I check if I have a water leak?

There are many signs of a water leak, including musty smells, mold or mildew, an unexplained surge in your water bill, and more. One way to get a clear indication of a water leak is to check the water meter. Record the level and make sure no one uses any water for several hours, and check it again. A good time to do this is at night, when the household is asleep and not using any water. If your water meter has shown activity during the time of no usage, then you probably have a water leak and should call for professional help.

How do I unclog a toilet?

The simplest and easiest way to to unclog a toilet is with a plunger, but if you don’t have one and can’t wait until you can get one, there is a home remedy you can try: fill up the toilet bowl with some laundry or dish detergent, then add a pot of hot boiling water to the bowl and wait several minutes before flushing. The hot water should break down the materials causing the clog and push through the clog, while the soap is washing everything through and out of the drain.

How do I know if my toilet is leaking?
Open up the toilet tank and add a few droplets of food coloring to the water, wait for about 20 minutes and check the water in the toilet bowl. If you see clear water in the bowl, you don’t have a leak; if you see any color in the bowl, then you know what that means!
Why is my shower’s water pressure low?
If the water pressure in your shower is always low, even when other faucets or appliances are not being used at the same time, then you most likely have a pipe or patch leak. If the pressure is only low when other sources of water are being run, then your plumbing system is inadequately supplying water.
How long does a water heater last?
Typically a water heater lasts anywhere from 8 to 12 years.
How can I fix a clogged garbage disposal?
First make sure you turn off and unplug the garbage disposal before inserting your hand in it to check for anything that might be causing the blockage. You can use a natural cleaning remedy with a quarter-cup of baking soda followed by a half-cup of vinegar. Let the water run for a few minutes to clear the clog. After you’ve rinsed the drain, plug the disposal back in and try running it with water still on and running. 
How can I stop odor from my garbage disposal and kitchen sink?
Baking soda and vinegar is again the powerful duo for this problem. Add a half-cup of baking soda to the drain, then add a half-cup of vinegar and let the mixture settle for about 15 minutes. Then run hot water from the faucet and turn the disposal on for about 30 seconds, letting the mixture move around and clean the drain.
What should I do if my water meter has a leak?
If you detect a leak from your water meter, you should call a plumber immediately. It’s also important to contact the water utility provider, because if the source of the leak is between the meter and the water utility, the financial responsibility falls on the water utility provider. If the source of the leak is between the water meter and your home, it is your financial responsibility.
How do I know if my main water line should be replaced?
Main water lines should be replaced when there is corrosion. Older homes that were built 60 or more years ago, should have pipes checked once a year for any signs of corrosion.

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20038 Arminta St.  Winnetka , CA 91396 – 866-762-1888

2275 Aliso Canyon Rd Santa Paula , CA 93060 – 866-762-1888

1727 Peyton Ave. Burbank, CA 91504 – 626-345-1200

P.O. Box 1387 Pacific Palisades, CA 90272 –323-261-0266

5355 Medina Rd. Woodland Hills, CA 91364 – 866-762-1888

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    Jennifer L.

    07/11/2019 via Yelp

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    Highly recommend!!!! I've had my unfortunate share of emergency plumbing needs and seen my fair share of plumbers. City Plumbing and Rooter by far has been the best experience I have had. They are prompt, honest, and do exceptional work. What more can you ask for? I have a young toddler who is all over the place and they even cared to ensure all the equipment was clean and not any type of hazard to her while they worked. Their attention to detail is clear not only in their work, but also how they handle their relationships and clients over all. I will never call anyone else again!

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    Artur M.

    06/13/2019 via Yelp

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    I don't always leave a 5 star review but, I give credit where credit is due. I called City Plumbing to see when they can come out and assess/fix a kitchen leak and the whole experience was seamless and professional from there on. Their staff was nice over the phone and they sent Paul within the hour. Paul was very pleasant & thorough with his diagnoses of the situation. You can tell he's very passionate about what he does, and very knowledgeable. He explained everything and answered all my questions in a way that I can understand. He was able to find the root of the leak and give me options for the types of repairs that can be made. Within couple hours, my leaky plumbing issue was fixed. I was very impressed with their services and recommend them to anyone in the area!

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    Michelle A.

    09/18/2019 via Google

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    This review is long over due as we had City Plumbing and Rooter out to our place about 4 months ago to unclog a drain. I had to be sure and give these guys 5 stars as they cleared our drain in record time and also uncovered other major plumbing issues in our yard. The crews work was impeccable. They replaced my line and left my yard looking just as it did before they started their work. I will be recommending City Plumbing & Rooter to all of my family and friends.

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    Jen C.

    08/20/2019 via Yelp

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    City Plumbing and Rooter was great. We contacted them after 7:00 PM and they came out within 30 minutes on the same day. Excellent response from the beginning. We had a shower/tub combo that was not draining and received a quote and they came out and fixed our problem for the price quoted. Very professional and friendly. I highly recommend.

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    Jason Miller

    12/31/1969 via Yelp

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    Paul and his crew were great! They came out on a Sunday to help us with a serious leak from the auto fill valve for our pool. They also assisted us by installing some shut off valves and regulators to reduce the water pressure. These guys were great, hard working and did great work.

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